If it’s an emergency, every second is crucial. And so is the treatment given. The Department of Emergency Medicine at Aster Medcity, which is the biggest in India at 13000 square feet, combines technology and unmatched medical expertise to provide advanced emergency care, with utmost efficiency. Capable of handling all emergencies and trained in disaster management, the emergency care team here is always on the alert mode, 24/7.
A full-fledged facility with multiple emergency care divisions with state-of-the-art clinical support including a dedicated exclusive Radiology Suite for fast-tracking diagnosis, the team of trained and experienced Doctors, Paramedics and Nurses here have all facilities at hand to extend immediate medical care to critically ill or injured Patients with threat to life or limbs.
Designed to create a comfortable and calming ambience, the beds in the treatment area are well separated and curtained to protect the privacy of patients and their families. The emergency care unit also has a 24-hour Pharmacy to ensure availability of medicine at all times.
The Emergency Department is functional 24/7
MEM -Masters in Emergency Medicine (George Washington University USA) | MNAMS (National Academy of Medical Sciences)| DNB in Anesthesiology| DA (Govt. Medical College, Calicut)| MBBS (Govt. Medical College, Calicut)
Emergency Sonology (George Washington University USA) |Advanced Faculty Training in Emergency Medicine (Ronald Regan Institute of Emergency Medicine, George Washington University, Washington –DC, USA)| Advanced Trauma Life Support Instructor Course (American College of Surgeon) | Advanced Trauma Life Support Provider Course (American College of Surgeon) |National Disaster Management Certificate (National Trauma society) FAST Ultrasound Training certificate (Al Ein University UAE)|Pediatric Advanced Life Support Provider (PALS) and Instructor (AHA)| International Trauma Life support (ITLS) Provider and Instructor| Advanced Life Cardiac Support (ACLS) Instructor under AHA| Basic Life Support (BLS) Provider and Instructor under American Heart Association| Cardio thoracic and Neuro Anesthesia (Sree Chithira Thirunal Institute of Medical Sciences [SCTIMS] Trivandrum)
Site Director, 3-year Post Graduate “Masters program in Emergency Medicine” under GWU, USA
Executive Director, Angels International Foundation and Trust
Served as National Faculty, Masters program in EM GWU, USA
Chief of Emergency Medicine, MIMS Calicut
Deputy Director MIMS Academy Calicut
Faculty for Advanced Trauma life Support program under American College of Surgeons
Academic Council Member – Society for Emergency Medicine India
Member – Research Foundation, MIMS
Examiner – Post graduate Fellowship Program & Post graduate Masters Program in Emergency Medicine G.W.U – USA
Member –Institutional Ethics Committee ,MIMS , Calicut
RTC coordinator – American Heart Association since 2007
Chief Coordinator – Code Blue team MIMS since 2005
In case of a Paediatric emergency, a child should to be given specialised, dedicated and prompt medical care with love and patience, in a warm and comforting environment. This helps minimise the fear and stress caused by the emergency and enable quicker recovery. The special Paediatric Emergency Room at the Emergency Department has been designed keeping this in mind and has a child-centric and welcoming ambience.
With state-of-the-art clinical facilities and a team of Doctors and Nurses specially trained in Paediatric emergency medicine to attend to all emergencies 24/7, the Paediatric ER at Aster Medcity is among the best in India.
The Emergency Department has an adjoining Radiology Suite equipped with MRI, Ultrasound, CT Scan and X-ray machine to save on time taken for moving patients to other units/departments for critical diagnostic procedures and fast-tracking the start of treatment.
The Emergency Department has a separate Emergency Acute Care Unit to monitor and treat very critically ill or injured adult patients. A 5-bed unit managed by a team of trained Emergency medicine professionals; the
EACU is built adjacent to the ED to facilitate easier treatment.
The Emergency Department has a dedicated trauma room with advanced clinical support and facilities for trauma care. Operating in accordance to international guidelines prescribed by ATLS, the trauma room has
portable X-Ray and ultrasound machines, and advanced airway devices. In the event of a critical trauma case, the trauma team comprising Emergency Physician, Orthopaedician, CVTS Surgeon, Gastro Surgeon,
Neurosurgeon, Anesthetist and Radiologist will take over.
The Emergency Department, along with Aster Centre Of Excellence In Cardiac Sciences has set up a 24-hour Rapid Access Chest Pain Clinic to provide rapid medical attention to patients who are brought in with symptoms like pain or discomfort in the chest. The patient, who is attended by a trained medical team, is immediately made to undergo a “chest pain screening algorithm” (a set of investigations to diagnose any possible cardiac problems), after which he or she is shifted to the ward/ ICU accordingly.
The Emergency Department has a Triage Area, where an ACLS/ATLS/PALS Trained Nurse, follows a specialised Triage system and triages patients on the basis of how critical the illness or injury is. Triage or the first point of public contact with the Emergency Department, is done according to the Australasian Triage System, wherein patients are triaged into 5 categories. Triaging ensures that the most critically ill patient gets medical attention on priority, without delay.
The Infectious Disease Screening Area at the Emergency Department is a special area for monitoring and treating patients with communicable disease. A quarantined area, this facility ensures that the infection does not spread to the other patients in the Emergency Department. If the patient requires to be admitted and given treatment, a Negative Suction Isolation room has been set up in which they will be taken care of, without exposure or danger of infection to others.
For the convenience of families/bystanders of patients, there is a “Discussion Room” at the Emergency Department where Doctors, Nurses and Guest Relation Staff will provide updates on the current status and plan
of care of patients. The Guest Relation Officer will attend to all queries from the side of the family/ bystander regarding the condition of the patient and will also, on request, arrange meetings for them with the concerned Doctors.
The Emergency Department at Aster Medcity has introduced the concept of “Decontamination Room”. This is a special room for decontaminating patients who come in for medical help due to poison exposure. Having a
specialised facility for decontamination will be helpful to the Staff and Bystanders, as it will prevent them from exposure to the poison.
The Emergency Department will have a dedicated Pharmacy that operates 24x7. Made for the convenience of the patient’s family/ bystanders, they do not require to move out of the ED or take the trouble of finding
medicines for the patient at a time when every moment counts.
The Ambulance Service offered by the Emergency Department at Aster Medcity is one of the most sophisticated in the country. These Ambulances are moving ICUs, fully equipped with all Intensive Care facilities like Ventilator, advanced cardiac care devices, trauma kit, and even facilities for neonatal transport and care. These Ambulances are integrated with an in-house central monitoring system that helps the Paramedics to consult the Doctor and get consent to start the necessary treatment. There is also a GPS system in all Ambulances that tracks its location and directs to where it needs to go to. Specialising in both inter-hospital and pre-hospital car, the team of trained Doctors and Paramedics on board ensure a medically safe journey of the Patient.
ACLS, ATLS, and PALS certified team of Doctors comprising Consultants, Specialists and Residents, ACLS/BLS certified Nurses and Paramedics with specialised Trauma care – it is the world-class medical team that takes emergency care at Aster Medcity to the next level, by ensuring right treatment in the right manner, at the right time. With stringent training and evaluations at regular intervals, the team is constantly updated on all aspects Emergency Medicine, which in turn helps them render better care to patients.
Customer Service is a key aspect to the smooth and successful operation of the Emergency Department. Families and bystanders of the patients are approached with empathy, understanding the fact that it is an emotionally trying time for them. When brought in, the patient, on triaging, is taken to the observation area. The bystanders can wait at the designated lounge with comfortable chairs, entertainment, drinking water and restrooms. All needs, enquiries and complaints will be duly be attended to by the Guest Relation staff, who will also arrange meetings with Doctors if necessary.