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International Patients
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+91 484 66-99-999

International Patients

Aster Medcity is committed to provide world-class healthcare, at affordable cost. Located in Kochi, Kerala, India – a beautiful port city that’s well connected by air, road and rail, it is the finest healthcare destination in the Asia Pacific region. Aster Medcity offers comprehensive healthcare packages for patients from other countries and has a dedicated Guest Relation Team who will take care of all aspects – right from helping to plan the package to ensuring that their treatment period at Aster Medcity is comfortable and hassle-free.

Facilities

Services Offered

Services_offered
  • A representative of the team will receive the guest at Airport (Cochin International Airport, Kerala)
  • Transport to Hospital / Hotel as per the admission plan
  • Helps get a local mobile phone connection after arrival in Cochin
  • Arrange visit/ admission to Hospital
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  • A representative of the team will receive the guest at Airport (Cochin International Airport, Kerala)
  • Transport to Hospital / Hotel as per the admission plan
  • Helps get a local mobile phone connection after arrival in Cochin
  • Arrange visit/ admission to Hospital
  • On arrival at the hospital, the patient and bystanders will be taken to the International Waiting Lounge by a Guest Relation Executive for further formalities like Registration, verification of passport and VISA, signing of the consent forms and so on
  • There will be an exclusive Floor for International patients
  • Individual patient attention by the Guest Assistants
  • Guest Relation Executives are given multilingual training to facilitate easy communication with the guests and also for interpretation services
  • International cuisine offered
  • Gym, and other recreational activities for bystanders
  • Free Wi –Fi unlimited Internet connection
  • Sightseeing, houseboat trips arranged before admission on request
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360o View

Packages Packages

Packages_1

Aster Medcity offers value packages for international patients, which includes travel, transportation, hotel accommodation, stay at hospital, consultation and treatment and leisure (if any)

Planning the Package: Family of the patient/patient can contact our International Desk through phone/fax/Email of their medical requirements and concerns, along with investigation reports / referral

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Aster Medcity offers value packages for international patients, which includes travel, transportation, hotel accommodation, stay at hospital, consultation and treatment and leisure (if any)

Planning the Package: Family of the patient/patient can contact our International Desk through phone/fax/Email of their medical requirements and concerns, along with investigation reports / referral
letters from the referring Doctor for the reference of our expert Consultants. The International Desk Coordinator will then will get in touch with patient with all details like proposed treatment plan, cost
of treatment and will also offer travel advice. The most suitable plan can be chosen and confirmed with the Co-ordinator.

Payment Mode: An estimate of expenses as per the requirements of the patient (stay and treatment)will be given by the Guest Relation Executive. An advance amount/ full amount will have to be
paid before departure from home country.

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NRI CCC


Enquiry

When it comes to health, we won’t let distance get in the way.

Aster Medcity, presents NRI Care Communication Centre (CCC).

No matter which part of the world you are in, you can now count on Aster Medcity’s NRI CCC to be your dedicated point of contact for all health related queries. The Centre will also provide you with first-hand information about your loved ones who are undergoing treatment at Aster Medcity.

  • Round-the-clock assistance
  • Direct access to the treating consultant

International Patient Helpline Numbers

Appointments & 24Hrs Helpline : +91 8111998115

Whatsapp : +91 8111998114

In House Translators : +91 8111998031 / +91 8111998047

Email : int.medcity@asterhospital.com

Medical Queries : mvt.astermedcity@asterhospital.com / +91 8111998232

Complaints/Greivances : Binu Mahid S, Manager - International Operations

Phone Number : +91 8111998144

Email : binumahid.s@asterhospital.com


Overseas Offices

Aster Medcity Kochi (UAE Office)
Tel: +971-44544657
Mob: +971- 529902212
Email: astermedcity.uae@asterhospital.com

ASTER DM HEALTHCARE, 34th Floor , Aspect Tower, Business Bay, P.O Box: 8703 , Dubai, UAE.

Al Raffah Hospital, Muscat
Tel: 968 24618900/1/2/3/4
Fax: 968 24497210
Email: muscat@asterhospital.com
Website: www.dmhealthcare.com

P.O. Box: 1262, PC 133, Al Ghubra round about, Sultanate of Oman

Al Raffah Hospital, Sohar
Tel: 9682670 4639/49/50

Bathina, Email: sohar@asterhospital.com

Aster Medical Centre - C-Ring Road
Tel: 974 4021-9777
Email: admin@aster.com.qa
Website: aster.com.qa

C-Ring Road, Rawdat Al Khail 24
Doha, Ad Dawhah, Qatar

Aster Medical Centre - Al Hilal
Tel: 974 4455-0755
Email: admin@aster.com.qa
Website: aster.com.qa

Al Salam Street, Al Hilal 42, Doha,
Ad Dawhah, Qatar

MVT Global Care Contact Details

TEAM LEAD - UAE

TEAM LEAD - OMAN

TEAM LEAD - SAUDI ARABIA

TEAM LEAD - KUWAIT, SRI LANKA & MALDIVES

ZONAL HEAD - AFRICA

EAST AFRICA

Location Map

Aster_maplatest

Closest Railway Station

Ernakulam South/North

Closest Airport

Cochin International Airport.

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