• A representative of the team will receive the guest at Airport (Cochin International Airport, Kerala)
• Transport to Hospital / Hotel as per the admission plan
• Helps get a local mobile phone connection after arrival in Cochin
• Arrange visit/ admission to Hospital
• On arrival at the hospital, the patient and bystanders will be taken to the International Waiting Lounge by a Guest Relation Executive for further formalities like Registration, verification of passport and VISA, signing of the consent forms and so on
• There will be an exclusive Floor for International patients
• Individual patient attention by the Guest Assistants
• Guest Relation Executives are given multilingual training to facilitate easy communication with the guests and also for interpretation services
• International cuisine offered
• Gym, and other recreational activities for bystanders
• Free Wi –Fi unlimited Internet connection
• Sightseeing, houseboat trips arranged before admission on request

Aster Medcity offers value packages for international patients, which includes travel, transportation, hotel accommodation, stay at hospital, consultation and treatment and leisure (if any)

Planning the Package: Family of the patient/patient can contact our International Desk through phone/fax/Email of their medical requirements and concerns, along with investigation reports / referral
letters from the referring Doctor for the reference of our expert Consultants. The International Desk Coordinator will then will get in touch with patient with all details like proposed treatment plan, cost
of treatment and will also offer travel advice. The most suitable plan can be chosen and confirmed with the Co-ordinator.

Payment Mode: An estimate of expenses as per the requirements of the patient (stay and treatment)will be given by the Guest Relation Executive. An advance amount/ full amount will have to be
paid before departure from home country.